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Return or exchange

A clear, no-friction returns form: photo upload only when needed, and the right options for each reason.

About 2 min to complete. returns, support, exchange.

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Questions in this template

  1. What's your order number?
  2. The email you used to order
  3. What's the reason for the return?
  4. Show us the damage
  5. What would you like us to do?
  6. Which size or colour would you like instead?
  7. Anything else we should know?

Related templates

Warehouse shelves stacked with parcels

Not quite right? We'll sort it.

Start a return or exchange in two minutes. Free returns within 30 days.
Takes about 2 minutes
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