Warranty claim
Verifies purchase date and product, asks for proof and a photo of the fault, and rules out out-of-warranty claims politely at the right moment.
About 3 min to complete. warranty, claim, support.
Use this templateQuestions in this template
- Order number
- Email used to order
- Date of purchase
- Months since purchase
- Which product?
- What is wrong?
- Has the product been dropped, wet, or repaired by someone else?
- Photos of the fault
- What would you like?
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Something wrong with your purchase?
Let's check your warranty and get it sorted. Have your order number and a photo ready.